Delivery

Delivery Price List:

Please note: perishable food items have a minimum order for deliveries of £45 and minimum order for Click & Collect of £0!

	£0 > £19.99	£20 > £44.99	£45 > £64.99	£65 > £84.99	Over £85
Click & Collect (At our Farm Shop daily, and Gisburn Auction on Thursdays & Saturdays)	FREE	FREE	FREE	FREE	FREE
Standard Delivery  Homeware/Non Perishables only. Couriers aim for 2-5 working days. No specific delivery day choice available.	£5.95	£5.95	£5.95	£5.95	£1.00
Local Delivery via courier (Will most likely be delivered after 17:00) (Postcodes: LA1 , LA2 , LA3 , LA4 , LA5 , LA6)	N/A	N/A	£4.95	£2.00	FREE
National Delivery via courier Perishable food items shipped via this service. Note: Scotland & London (ULEZ) deliveries incur additional £1.50 – London Postcode: (E, EC , N , NW , SE , SW , W , WC) – Scotland Postcodes: (DD , DG , EH1-55 , FK1-18 , G , KA1-26 , KA29-30 , KY , ML , PA1-19 , PH1 – 14 , TD)	N/A	N/A	£5.95	£2.50	£1.00

– DELIVERY INFORMATION –

Perishable food items will always be shipped via APC. Non-perishable food items may be shipped via Royal Mail, Evri, or APC. While we strive to ship all items together, if you have a mix of fresh/frozen foods and ambient products like homeware/gifts, you may receive your goods in 2 shipments or from different couriers.

We currently do not deliver perishable food items on Sundays, Mondays and Tuesdays – We are unable to deliver perishable fresh/frozen food items on Sundays, Mondays and Tuesdays. We use an overnight courier to deliver all our fresh & frozen foods- your order is prepared, and then delivered via overnight courier meaning your order arrives in tip-top condition.

Should you require a different Delivery / Click & Collect day to the available ones on our checkout page please call us and we will try our best to accommodate you.

– WANTING YOUR PARCEL TO BE A SURPRISE TO SOMEONE? –

We offer a gift option at checkout, allowing you to ship your parcel to a recipient of your choice. Upon selecting ‘Deliver to a different address,’ you can add a gift message, which we’ll print and include in the box with the items. We recommend notifying the recipient to ensure they’re available to receive their delivery, especially as most of our items are perishable.

PLEASE NOTE: Sometimes deliveries can take longer than expected so we recommend that if you are ordering for a specific occasion you allow some extra time, to be on the safe side.

In addition please be aware delivery times may vary or be limited during busy periods throughout the year, i.e., Bank Holidays / the run-up to Christmas, etc. to avoid disappointment, please make sure you leave enough time for your order to be delivered for the date you require.

You are able to pick a delivery day for perishable food deliveries only by selecting a day on the checkout screen.

If you purchase a product that is eligible for one of our other delivery options, for example, 2-5 working day delivery, you cannot choose your delivery day at the checkout screen as we cannot guarantee when your order will arrive. Non-perishable goods will be dispatched within 5 working days.

Should you fail to choose a delivery day at the checkout screen for perishable food goods, then we will dispatch your order within 5 working days and notify you when it has been dispatched.

Should an item be unavailable we will try and replace it with another similar item, the item will be worth the value of the original item or worth more and you will only pay the price of the original product ordered, where possible we will contact you so you can confirm that you are happy with the substitute before the order is dispatched. If we do not have an available substitute or you do not wish for us to substitute any unavailable products, you will be refunded for the unavailable product. Please note this will be a refund credited to your account, not knocked off the original order total/amount paid.

We reserve the right to add delivery charges to any orders if an incorrect delivery option is chosen at checkout.
Delivery charges only relate to one postal address.

– Packaging information –

Where you order a perishable product, your order will arrive in an insulated box. Inside we use wool insulation liners and ice packs to keep your order chilled or frozen whilst it is on its way to you.

When your order has been dispatched you will receive an automated email.

Our Ice packs are reusable, simply refreeze your ice pack in your freezer once you have received your package and allow time to re-freeze before re-using, please consider the ice packs may have been in contact with raw meat (dependent on what foods you order), this may therefore limit their re-use options. The ice packs can be discarded in general waste bins, we advise to first empty the liquid down the drain and then discard the wrap separately.

– NATIONAL DELIVERY: CARE INSTRUCTIONS –

It is important that all perishable food products are refrigerated or frozen as soon as you receive your consignment.

– CLICK & COLLECT –

You can pick up your click and collect order from the following locations:

• Countrystyle Meats, Lancaster Leisure Park – Click here for our Farm Shop opening times.
• Gisburn Auction Mart on a Thursday or Saturday between 9am-2pm.

 Please only come to collect your order when you have received an e-mail saying your order is ready for collection, this is a separate e-mail sent after your order confirmation e-mail.

Orders will only be held for 1 day from your agreed collection day. If you need to delay your collection for any reason, please let us know as soon as possible. Orders for collection for Gisburn Auction Mart cannot be held, they must be collected on your chosen day. If not collected on your chosen day then they will be returned to Countrystyle Meats Farm Shop, Lancaster Leisure Park.