Just to keep you all updated with the changes to the rulings around face coverings from Monday 19th July 2021.
We have had a policy in place in our Farmshop throughout Covid-19 that both staff and customers have been required to wear a face covering whilst in the shop area to help reduce the spread of the virus (unless exempt)
We have now taken the decision after the recent Government announcement that due to our shop being a confined area to keep this policy in place for a little while longer and we kindly ask our staff and customers to continue to wear a face covering in the shop area whilst the infection rates are continuing to increase daily in the Lancaster and surrounding Northwest areas.
This is our way of trying to help keep all our valued customers and staff as safe as possible during the coming months as the restrictions are lifted.
We are currently limiting the numbers of customers allowed in the shop to 10/12 people at any one time, and this will still be the case moving forward. We are allowing for families to shop, but we do ask for children to be kept close at hand and not touch produce unless you intend purchasing.
We will continue to operate a one direction system around the shop, and safe queuing markers are at the tills. We also operate the same safe distance queuing system outside, for both the ice-cream parlour and shop, and have a separate in & out system in operation.
Protective screens will continue to be used at all our shop till areas and in the
ice-cream parlour to keep both our customers and staff safe.
We are asking whenever possible to please use card payments when paying for your shopping. We are accepting cash, but card payments are much safer than our team handling money all day.
We kindly ask for all our customers to continue using the hand sanitising stations at entrances as practicing good hand hygiene is essential, especially as we move forward to help stop the increases.
Our opening times are 9am-5pm Monday – Thursday, Friday & Saturday 9am-5.30pm, and Sunday 10.30am – 4.30pm.
Please remember our click & collect and delivery service is still available for all our customers, however, we are now having to operate a courier delivery service until further notice because of staff shortages due to Track & Trace notifications
Please Stay safe!
Staying COVID-19 Secure